Micro-Markets | Los Angeles Micro-Markets | Refreshment Solutions

Optimizing our Los Angeles micro-markets

At Premier VendGroup, we’re always exploring new ideas to enhance our refreshments services. That’s why we recently welcomed Colin to the team. His job is to use data to improve our micro-market products and sales in Los Angeles and Southern California.  Ideally, these improvements will offer our customers a better experience. And, we’ll have less waste and fewer expired products at each micro-market. By using data, we will improve the customers’ experience at our micro-markets.

What are micro-markets?

Micro-markets are unmanned retail spaces where customers can buy a variety of foods, drinks, and snacks. Our team installs the micro-market at the client’s workplace in the break room.  We also install cameras for security purposes. Customers purchase products at a self-checkout kiosk using credit cards, mobile wallets, or cash. Micro-markets are open 24/7. This makes them convenient for customers no matter how early or late they work. The business benefits because employees can eat meals and snacks on-site. And, this can lead to increased productivity. Employees can save money because they don’t have to leave work to buy refreshments. Micro-markets are a big and important part of our business. Therefore, we must improve them for our customers.

3 ideas to optimize Los Angeles micro-markets

Micro-Markets | Los Angeles Micro-Markets | Refreshment Solutions

It’s important that we test and try different ideas to enhance our micro-markets.  Here are three we can implement now.

  • Review products that are not selling and replace them with a different product in the same category. For instance, if regular milk is not selling, we may replace it with another nut-based milk.
  • Colin will build relationships with the Premier VendGroup route drivers to get their feedback. After all, they interact with customers every week. They know which products customers are excited about and buy. The route drivers get this feedback while stocking the micro-market.
  • Colin will keep his ‘finger on the pulse’ and test products that the general public is excited about.

Data-driven decisions for Los Angeles micro-markets

In addition, we will also look at demographics to further optimize our product mix. For example, we looked at some data and found a few interesting insights. We noticed that businesses with Millenials and Generation Z employees want energy drinks in their micro-markets. However, businesses with Generation X employees want tea, enhanced water, or naked juices. For this second group, we may offer tea through our Los Angeles office coffee services.  In the future, we will look at more of this type of data to customize each micro-market to that particular group of customers.

To keep the micro-markets exciting for our customers, we’re also looking to introduce new products. In fact, we often add new items to our Los Angeles vending and other services. Our inspirations come from many places. We look at products that are “trendy” or popular at the moment. We will also look at local and healthy products to add to the mix since we serve Los Angeles and Southern California.

Benefits of a tailored approach

A tailored approach to each of our micro-markets has many benefits.

  • We provide a better experience for customers because we’ll offer the products they want.
  • We decrease the number of expired products in the market. No one likes to see expired food when they are shopping.
  • Ideally, we will increase sales and revenue for our company.

Enhance the customer experience

To sum up, our goal is to provide customers with the best mix of foods, snacks, and drinks in the micro-market.  We know that we can increase the levels of engagement in the micro-markets if we optimize our product mix. At end of the day, it’s all about providing the best customer experience.

For more information about adding office coffee, micro-market, pantry, or vending services to your Los Angeles break room, contact Premier VendGroup at 562-928-1301 or service@premiervendgroup.com. We look forward to working with you!

Los Angeles Office Coffee Service | Office Coffee Service | Covid-19 | Vending Service | Micro-Market | Office Pantry Service

Integrate touchless technology into office coffee service

As more offices start to open in August in the Los Angeles area, the reality and concerns of Covid-19 are still fresh in everyone’s minds. Some of our customers have expressed concerns over employees returning to the office. Specifically, they are concerned about how they will handle shared spaces, such as the office break room coffee station. That’s why we’ve thoroughly evaluated our office coffee service equipment and safety protocols to make our customers feel comfortable in the office break room again.

Los Angeles office coffee service overview 

Since several customers had questions and concerns about how we would handle office coffee service in the break room, we thought we’d share our solutions with you. Before we do that, here’s a brief overview of our Los Angeles office coffee service.

  • Traditional: This service is ideal for high-volume break rooms looking for a reliable option.
  • Bean-to-cup: Ideal for those who want a fresh cup of coffee every time. Our bean-to-cup brewers are also more sustainable for the office.
  • Single-cup: Brew a custom cup of coffee within minutes with our single-cup brewers. Get creative and combine your favorite coffees to create unique blends and flavors.

Office coffee service products

Los Angeles Office Coffee Service | Office Coffee Service | Covid-19 | Vending Service | Micro-Market | Office Pantry Service

We have many major brands of coffees and teas and gourmet options for those who are serious about their coffee.  Our team will also stock your Los Angeles break room with stir sticks, creamers, sugar, and other coffee supplies. It’s like having a coffee shop in the break room! Furthermore, we also carry popular and gourmet brands of teas as part of our tea service. More people can enjoy their hot beverage of choice in the break room with our office coffee service.

Brew hands-free with touchless technology 

We’re working closely with our customers to ensure a superior coffee experience. First, our team will deep clean the coffee brewers. Cleaning the coffee equipment will help our customers feel more comfortable at the coffee station. Second, we have offered to integrate touchless technology into our coffee brewers for FREE. This allows the user to make coffee using an app on their mobile phone to minimize contact with the coffee brewer. We’re serious about protecting our customers from Covid-19 and other germs.

Enhanced safety protocols for our refreshments services

In addition to our enhanced protocols for office coffee, we also offer our customers touchless technology integration for our Los Angeles water filtration services designed to give you the freshest drinking water. The comfort of our customers comes first. That’s why we’ve made sure our service drivers wear masks at customer sites and wipe down equipment thoroughly when restocking a micro-market, vending machines, or an office pantry.  We strive to make our services turnkey and stress-free so that you can focus on the business at hand.

For more information about adding office coffee, micro-market, pantry, or vending services to your Los Angeles break room, contact Premier VendGroup at 562-928-1301 or service@premiervendgroup.com. We look forward to working with you!

Los Angeles Employee Retention | Office Coffee Service | Vending Service | Micro-Market Service | Office Pantry Service

Make refreshments part of the employee retention strategy

Employee retention can be a challenge for many businesses.  In fact, employee turnover is often cited by workforce management as the biggest issue they face. It is costly for a business because it takes time, money, and resources to hire and train new employees. High turnover can also affect the performance of an organization.  Finally, as the availability of skilled employees decreases, it can become difficult to keep sought-after employees. For these reasons, it is important to focus on employee turnover.

Refreshments an important part of  the employee retention strategy for Los Angeles businesses

We’ve come up with a few ideas on how you can use refreshment services to reduce turnover and keep good employees.

A Cafe in the Break Room

Los Angeles Employee Retention | Office Coffee Service | Vending Service | Micro-Market Service | Office Pantry Service

Create a cafe in your break room and bring employees together for lunch. A micro-market solution can encourage employees to stay on-site for lunch and engage with other employees. One idea to increase employee engagement is to have the office choose two employees at random each month to have lunch with each other (the company pays for the lunches). It’s a great way to help employees get to know each other and it benefits the company in the long run. Finally, employees will feel more positive about the office environment because they save money in the long run by eating lunch in the break room.

Custom Coffee Services

The business could implement “coffee break Wednesdays” (or whatever day they choose). Employees can get away from their desks to relax, or catch up with others while enjoying delicious coffee or tea.  Through our office coffee service, we can provide custom coffee and tea solutions for your company. Our office coffee service is designed to support employee engagement opportunities one hot beverage at a time. After all, employees who feel a positive connection to the company and other employees are more likely to stay.

Delicious Grab-and-Go Refreshments

Give employees free refreshments! Through our office pantry service, you can show employees that they are valued and appreciated by the company. Employees will feel a positive vibe when they enjoy premium snacks and healthy options such as nuts and fruits in the office. Free refreshments in the office are one of the most cost-effective talent retention tools. This is why it is a popular perk for many top tech companies like Google, Facebook, Apple, and Microsoft.

Modern Vending

It’s a turn-off to employees to enter the break room and see outdated, rusted, cash-only vending machines with products they don’t want. It’s also inconvenient because they may have to leave the office to get refreshments. Our upgraded state-of-the-art vending machines are remotely monitored. Therefore, we know which products your office likes and when to restock them. Plus, our vending machines take credit cards so there is no need to carry cash.

Benefits of refreshments to employee retention for Los Angeles businesses

Refreshments can and should be part of your overall retention strategy. After all, there are many benefits to employee retention in your business.

  • Improve workplace culture
  • Boost morale
  • Increase productivity and revenue
  • Provide a better customer experience
  • Reduce the cost of hiring and training new employees
  • Employee-driven innovation

Refreshments are a tangible benefit for an employee retention plan

In conclusion, offering refreshments in the office should be a part of your retention strategy. It is one of the best tangible and visible benefits that employees will see. It can make employees feel that the company cares about them. This can lead to social bonding, collaboration, and innovation in your office.

For more information about adding office coffee, micro-market, pantry, or vending services to your Los Angeles break room, contact Premier VendGroup at 562-928-1301 or service@premiervendgroup.com. We look forward to working with you!

Los Angeles Premier VendGroup | Vending Services

The Premier VendGroup Difference

What factors do you consider when you think about a vending company that you want to do business with? For example, you might consider the services they offer, how quickly they respond to inquiries, their price points, etc. However, before you make a decision, you need to know the Premier VendGroup story. We hope it will help you get to know us. And, most importantly, how we can help your business.  

Premier VendGroup’s Beginnings

Our grandfather started this business in 1955 in Los Angeles. And, it’s been in the family ever since! Our humble beginnings started with installing jukeboxes and pinball machines in bowling alleys. Over time, we shifted our services to include: vending, micro-markets, pantry service, office coffee services, and hotel pantry. Above all, every interaction we have with clients reflects our mission statement:

To work as a team in order to provide the highest quality products and services to each and every customer. To do this willingly and enthusiastically to ensure the good reputation and success of our company.

Premier VendGroup’s Services

We are experts when it comes to providing break room solutions. 

🠊 Vending: Remotely monitored to ensure products remain in stock. Payments can be made by mobile or credit card. 

🠊 Micro-markets: Turn a boring, outdated break room into a sophisticated one. We offer custom solutions based on your unique needs. And, we can customize it with your branding. 

🠊 Pantry Service: Your employees can get easy access to grab-and-go options. 

🠊 Office Coffee Services: Get any major brand of coffee and premium teas. Your employees won’t have to leave the building for a coffee break.

 🠊 Hotel Pantry:  Hotels have unique pantry needs as well. We offer a one-stop-shop to order products with next business day delivery. There’s no pressure to buy in bulk. Just order what you need and when you need it. Moreover, your market will always look guest-ready. 

Los Angeles Premier VendGroup | Vending Services

State-of-the-Art Technology 

Our technology allows us to monitor our equipment 24/7. We also get real-time inventory reports. Therefore, we always know when to restock items for your break room! In addition, your employees can pay at the kiosk using their mobile phones with our touchless technology. 

Premier VendGroup Customer Service Promise

As a family-run business, we are laser-focused on the customer experience. Your questions will be answered promptly by one of our dedicated team members.  

Now that you know our story, we’re ready to take your break room to the next level. 

For more information about adding a micro-market, pantry service, gourmet teas, office coffee service, or vending service to your Los Angeles break room, contact Premier VendGroup at 562-928-1301 or service@premiervendgroup.com. We look forward to working with you!