Micro-Markets | Los Angeles Micro-Markets | Refreshment Solutions

Optimizing our Los Angeles micro-markets

At Premier VendGroup, we’re always exploring new ideas to enhance our refreshments services. That’s why we recently welcomed Colin to the team. His job is to use data to improve our micro-market products and sales in Los Angeles and Southern California.  Ideally, these improvements will offer our customers a better experience. And, we’ll have less waste and fewer expired products at each micro-market. By using data, we will improve the customers’ experience at our micro-markets.

What are micro-markets?

Micro-markets are unmanned retail spaces where customers can buy a variety of foods, drinks, and snacks. Our team installs the micro-market at the client’s workplace in the break room.  We also install cameras for security purposes. Customers purchase products at a self-checkout kiosk using credit cards, mobile wallets, or cash. Micro-markets are open 24/7. This makes them convenient for customers no matter how early or late they work. The business benefits because employees can eat meals and snacks on-site. And, this can lead to increased productivity. Employees can save money because they don’t have to leave work to buy refreshments. Micro-markets are a big and important part of our business. Therefore, we must improve them for our customers.

3 ideas to optimize Los Angeles micro-markets

Micro-Markets | Los Angeles Micro-Markets | Refreshment Solutions

It’s important that we test and try different ideas to enhance our micro-markets.  Here are three we can implement now.

  • Review products that are not selling and replace them with a different product in the same category. For instance, if regular milk is not selling, we may replace it with another nut-based milk.
  • Colin will build relationships with the Premier VendGroup route drivers to get their feedback. After all, they interact with customers every week. They know which products customers are excited about and buy. The route drivers get this feedback while stocking the micro-market.
  • Colin will keep his ‘finger on the pulse’ and test products that the general public is excited about.

Data-driven decisions for Los Angeles micro-markets

In addition, we will also look at demographics to further optimize our product mix. For example, we looked at some data and found a few interesting insights. We noticed that businesses with Millenials and Generation Z employees want energy drinks in their micro-markets. However, businesses with Generation X employees want tea, enhanced water, or naked juices. For this second group, we may offer tea through our Los Angeles office coffee services.  In the future, we will look at more of this type of data to customize each micro-market to that particular group of customers.

To keep the micro-markets exciting for our customers, we’re also looking to introduce new products. In fact, we often add new items to our Los Angeles vending and other services. Our inspirations come from many places. We look at products that are “trendy” or popular at the moment. We will also look at local and healthy products to add to the mix since we serve Los Angeles and Southern California.

Benefits of a tailored approach

A tailored approach to each of our micro-markets has many benefits.

  • We provide a better experience for customers because we’ll offer the products they want.
  • We decrease the number of expired products in the market. No one likes to see expired food when they are shopping.
  • Ideally, we will increase sales and revenue for our company.

Enhance the customer experience

To sum up, our goal is to provide customers with the best mix of foods, snacks, and drinks in the micro-market.  We know that we can increase the levels of engagement in the micro-markets if we optimize our product mix. At end of the day, it’s all about providing the best customer experience.

For more information about adding office coffee, micro-market, pantry, or vending services to your Los Angeles break room, contact Premier VendGroup at 562-928-1301 or service@premiervendgroup.com. We look forward to working with you!

Micro-Market, Los Angeles micro-market, break room, refreshment solutions

How we installed a Los Angeles micro-market upstairs

Recently, we took on the challenge to install a micro-market in our client’s upstairs break room. This was unique because most Los Angeles micro-markets are installed on the ground level. Our team had some concerns.  The biggest concern was that we would have to haul large equipment up and down a flight of stairs. While we hadn’t done this before, we rose to the challenge. After all, we’re in the business of providing full-service refreshment solutions to Southern California businesses.

Here’s a sneak peek into what it took to install this type of micro-market.

Planning the Los Angeles Micro-Market Install

Our team carefully planned each part of the job to avoid any surprises or unknowns. We identified the following factors for the installation.

  • Number of days it would take to complete the job
  • A plan to dismantle the outdated break room
  • Number of team members needed for the job
  • Equipment needed for the micro-market
  • Equipment needed to bring the micro-market upstairs
  • Products to fully stock the market
  • Safety of our team and the office employees

Most importantly, because we identified these factors before we started the job, we were able to plan a schedule and set the client’s expectations for the installation.

Installation Day

Micro-Market, Los Angeles micro-market, break room, refreshment solutions Our careful planning and preparation allowed us to complete the micro-market installation in two days. During the first day, our six team members carefully dismantled the old break room. Next, we brought in the new micro-market for installation. Our top concern during the installation was the safety of our team members and the office employees.  Therefore, the team stayed in constant communication with one another to ensure all team members had specific assignments. We also made sure that all team members were aware of their surroundings, especially since the equipment was being moved up and down the stairs. 

During the second day, we brought in all of the products. The office employees were delighted to see a wide variety of beverages, snacks, fresh foods, salads, breakfast items, and frozen foods in their new open-air marketplace.

Benefits of a Micro-Market to Los Angeles Employees

We are proud to have successfully completed this job for two reasons. Firstly, we gave the client a great alternative to traditional vending. Secondly, we met their demand for an upstairs install. Moreover, we know that our Los Angeles client’s employees will benefit from their new micro-market.

  • Employees will be able to access a variety of refreshing beverages, delicious meals, and tasty snacks in their break room, thereby increasing productivity.
  • Employees will have a gathering space to collaborate on projects, share ideas, and make connections.
  • Increased satisfaction and overall office morale
  • Support health and wellness goals for a healthy lifestyle

How Technology Plays a Role in the Los Angeles Micro-Market

Our client was especially pleased with the technology built into the micro-market, which means less work for them.

  • Open 24/7 to accommodate employees throughout the entire day.
  • Employees can use their mobile phones to make a purchase with the secure self-checkout kiosk.
  • Product inventory is remotely monitored so we can re-stock the micro-market automatically.
  • Micro-market is monitored by video so the office doesn’t need to designate anyone to watch the space.

This was an exciting request but we were up for the challenge.  After all, it’s clients like this that help us continue to grow and learn as a company.

For more information about adding an office coffee service,  micro-market, pantry service, or vending service to your Los Angeles break room, contact Premier VendGroup at 562-928-1301 or service@premiervendgroup.com. We look forward to working with you!

 

Los Angeles Micro-Markets | Los Angeles Break Rooms | Vending Services in Los Angeles

What is a Los Angeles Micro-Market? (And, Why You Need One!)

Wikipedia describes Micro-markets as “a retail sector, closely tied to the vending machine industry that utilizes automated self-checkout technology to operate in locations that need an unattended payment experience.” That’s a great start but let’s dive into what a Los Angeles micro-market truly is.

What is a Micro-Market?

Consider a Los Angeles micro-market, an elevated convenience store right in your office. One that can be conveniently open 24/7 so that all shift workers have access to the same refreshments.

Los Angeles Micro-Markets | Los Angeles Break Rooms | Vending Services in Los Angeles | Healthy Break Rooms in Los Angeles

Unlike vending machines, micro-markets offer flexible shelving, a micro-market offers flexible stocking options. They have various prepackaged refreshments such as sandwiches, cheese platters, nuts, salads, and so much more. Each market is customized and stocked with precisely what you and your employees want.

Many Los Angeles businesses also include a coffee station in their micro-market. So that their employees don’t have to go off-site to grab their favorite coffee drinks.

Micro-markets include numerous touchless technologies. Employees can enjoy our touchless Bevi water cooler that allows you to order and pay for your sparkling water straight from your phone. Or they can pay for their other refreshments straight from their phone using our mobile payment technologies. Your Los Angeles micro-market also contains remote monitoring technologies. This technology is used to make sure your micro-market is fully stocked and is always in tip-top shape!

Benefits of a Micro-Market

Micro-markets do wonders for the Lose Angeles office. They create a space for employees to refresh, connect and collaborate. Many businesses also experience: 

  • Boosted engagement
  • Increased productivity
  • Improved overall wellbeing of employees
  • Employees willing to stay on-site

For more information regarding micro-markets, please contact Premier VendGroup at 562-928-1301 or fill out a contact form HERE. We look forward to hearing from you!