Los Angeles Employee Retention | Office Coffee Service | Vending Service | Micro-Market Service | Office Pantry Service

Make refreshments part of the employee retention strategy

Employee retention can be a challenge for many businesses.  In fact, employee turnover is often cited by workforce management as the biggest issue they face. It is costly for a business because it takes time, money, and resources to hire and train new employees. High turnover can also affect the performance of an organization.  Finally, as the availability of skilled employees decreases, it can become difficult to keep sought-after employees. For these reasons, it is important to focus on employee turnover.

Refreshments an important part of  the employee retention strategy for Los Angeles businesses

We’ve come up with a few ideas on how you can use refreshment services to reduce turnover and keep good employees.

A Cafe in the Break Room

Los Angeles Employee Retention | Office Coffee Service | Vending Service | Micro-Market Service | Office Pantry Service

Create a cafe in your break room and bring employees together for lunch. A micro-market solution can encourage employees to stay on-site for lunch and engage with other employees. One idea to increase employee engagement is to have the office choose two employees at random each month to have lunch with each other (the company pays for the lunches). It’s a great way to help employees get to know each other and it benefits the company in the long run. Finally, employees will feel more positive about the office environment because they save money in the long run by eating lunch in the break room.

Custom Coffee Services

The business could implement “coffee break Wednesdays” (or whatever day they choose). Employees can get away from their desks to relax, or catch up with others while enjoying delicious coffee or tea.  Through our office coffee service, we can provide custom coffee and tea solutions for your company. Our office coffee service is designed to support employee engagement opportunities one hot beverage at a time. After all, employees who feel a positive connection to the company and other employees are more likely to stay.

Delicious Grab-and-Go Refreshments

Give employees free refreshments! Through our office pantry service, you can show employees that they are valued and appreciated by the company. Employees will feel a positive vibe when they enjoy premium snacks and healthy options such as nuts and fruits in the office. Free refreshments in the office are one of the most cost-effective talent retention tools. This is why it is a popular perk for many top tech companies like Google, Facebook, Apple, and Microsoft.

Modern Vending

It’s a turn-off to employees to enter the break room and see outdated, rusted, cash-only vending machines with products they don’t want. It’s also inconvenient because they may have to leave the office to get refreshments. Our upgraded state-of-the-art vending machines are remotely monitored. Therefore, we know which products your office likes and when to restock them. Plus, our vending machines take credit cards so there is no need to carry cash.

Benefits of refreshments to employee retention for Los Angeles businesses

Refreshments can and should be part of your overall retention strategy. After all, there are many benefits to employee retention in your business.

  • Improve workplace culture
  • Boost morale
  • Increase productivity and revenue
  • Provide a better customer experience
  • Reduce the cost of hiring and training new employees
  • Employee-driven innovation

Refreshments are a tangible benefit for an employee retention plan

In conclusion, offering refreshments in the office should be a part of your retention strategy. It is one of the best tangible and visible benefits that employees will see. It can make employees feel that the company cares about them. This can lead to social bonding, collaboration, and innovation in your office.

For more information about adding office coffee, micro-market, pantry, or vending services to your Los Angeles break room, contact Premier VendGroup at 562-928-1301 or service@premiervendgroup.com. We look forward to working with you!

Los Angeles Customer Service | Customer Service | Refreshment Solutions | Vending Service

Excellence in Customer Service is the Secret to Our Success

Our organization’s ability to deliver superior customer service is one of the most important parts of our business. In fact, this is the case for many businesses in Los Angeles. It can mean the difference between growing your business or being stagnant. As a matter of fact, we take it so seriously that we’ve given our clients our Vice President’s phone number.  As a result, they can call him directly with questions or concerns.

Benefits of High-Quality Customer Service to Los Angeles Businesses

We know that excellence in customer service can have a positive effect on the company’s bottom line. That’s why companies like Zappos, Apple, and Disney have a customer-first approach.  They know that a positive customer experience has so many benefits.

  1. Enhance customer retention and loyalty
  2. Increase sales
  3. Improve your brand image
  4. Gain referrals
  5. Make price less of a factor

A Customer-First Approach Throughout the Organization

Los Angeles Customer Service | Customer Service | Refreshment Solutions | Vending Service

In the refreshments industry, excellence in customer service can lead to repeat business, referrals, upgrade of services, and more.  That is why we are focused on delivering quality customer service with every interaction and at every level of the organization. As a family business, every member of our team is trained to provide great service. Whether you are speaking to our front desk receptionist or the president of the company, you can expect to receive the same level of care.

Deliver Excellence in Customer Service 

We pride ourselves on working closely with our Los Angeles area customers to make sure they are satisfied. We want you to have a great experience regardless if you’re upgrading your vending machines, or interested in our micro-market, office coffee, office pantry, or hotel pantry services. Our goal is to make sure that every customer walks away feeling positive after talking with our team members.

We provide top-notch service regardless of the size of the client’s business or the services they’ve purchased. After all, good customer interaction can lead to a referral. In conclusion,  it can boost the company’s bottom line when customer service is done correctly.

For more information about adding office coffee, micro-market, pantry, or vending services to your Los Angeles break room, contact Premier VendGroup at 562-928-1301 or service@premiervendgroup.com. We look forward to working with you!

Los Angeles Hotel Pantry Service | Hotel Pantry Service | Hotel Market | Refreshment Solutions

A Hotel Pantry Service Designed to Make Your Job Easier

As a hotel manager, you have a lot of responsibilities. You oversee the functions of your Los Angeles hotel, maintain operations, and manage the hotel budget and revenue to increase profitability. Moreover, one of your most important responsibilities is to ensure guest satisfaction. The bottom line is you’ve got a lot to do.  However, we can help you with at least one important function — the hotel market. With our Los Angeles hotel pantry service, you’ll always have a fully stocked hotel market.   

The Hotel Market

The hotel market is a small yet important part of the hotel. When guests are in urgent need of something (i.e. toothbrush, toothpaste, a snack, water, etc), they often visit the hotel market. After all, it’s much easier than leaving the hotel to search for a nearby convenience store.  The guest’s visit to your Los Angeles hotel market becomes an important part of their overall experience.  Thus, when it comes to the hotel market, the manager’s objective is to stock the items that guests want and keep just the right amount of those items in stock to meet demand all without over-ordering.

Premier VendGroup’s Los Angeles Hotel Pantry Service 

Premier VendGroup is a full-service refreshment solutions provider with vending, micro-market, office pantry, and office coffee services. We are also one of the few providers that work with Los Angeles hotels to stock their hotel markets.  With our hotel pantry service, there are no minimums and you don’t need to order in bulk. Order the products you need and we will ship them to you the next business day. We know that your hotel doesn’t have the space to store products. By using us, you won’t need to find storage space.  You can place your entire order through nvdistribution.com, our easy-to-use online ordering system. As your one-stop-shop, we supply you with the products you need so you don’t have to deal with multiple ordering systems or vendors.

Above and Beyond Hotel Pantry Service

Los Angeles Hotel Pantry Service | Hotel Pantry Service | Hotel Market | Refreshment Solutions

We are a customer-centric company and always go above and beyond to serve our clients. For instance, we had a hotel manager place an urgent order that he needed on the same business day. We came through for him. He thanked us, and let us know that we had “saved his job” by stocking the hotel’s market on the same day. We are always willing to push ourselves to meet our clients’ challenges. For example, we don’t provide souvenirs as part of our hotel pantry service. However, we have had several clients specifically ask for those. We were able to fulfill their requests leading to satisfied hotel managers. In addition, we can also stock the hotel pool with accessories such as goggles, floats, noodles, inflatable rings, and more. Our service ensures the hotel pool is guest-ready throughout the year.

Satisfy Guests with a 5-Star Hotel Market Experience 

Today, we serve over 50 hotels throughout Los Angeles. We have the expertise to take on this important responsibility so you can focus on what you do best run the hotel. Let Premier VendGroup help you impress your guests with a well-stocked hotel market and keep those five-star reviews coming.

For more information about adding office coffee, micro-market, pantry, or vending services to your Los Angeles break room, contact Premier VendGroup at 562-928-1301 or service@premiervendgroup.com. We look forward to working with you!

Los Angeles Premier VendGroup | Vending Services

The Premier VendGroup Difference

What factors do you consider when you think about a vending company that you want to do business with? For example, you might consider the services they offer, how quickly they respond to inquiries, their price points, etc. However, before you make a decision, you need to know the Premier VendGroup story. We hope it will help you get to know us. And, most importantly, how we can help your business.  

Premier VendGroup’s Beginnings

Our grandfather started this business in 1955 in Los Angeles. And, it’s been in the family ever since! Our humble beginnings started with installing jukeboxes and pinball machines in bowling alleys. Over time, we shifted our services to include: vending, micro-markets, pantry service, office coffee services, and hotel pantry. Above all, every interaction we have with clients reflects our mission statement:

To work as a team in order to provide the highest quality products and services to each and every customer. To do this willingly and enthusiastically to ensure the good reputation and success of our company.

Premier VendGroup’s Services

We are experts when it comes to providing break room solutions. 

🠊 Vending: Remotely monitored to ensure products remain in stock. Payments can be made by mobile or credit card. 

🠊 Micro-markets: Turn a boring, outdated break room into a sophisticated one. We offer custom solutions based on your unique needs. And, we can customize it with your branding. 

🠊 Pantry Service: Your employees can get easy access to grab-and-go options. 

🠊 Office Coffee Services: Get any major brand of coffee and premium teas. Your employees won’t have to leave the building for a coffee break.

 🠊 Hotel Pantry:  Hotels have unique pantry needs as well. We offer a one-stop-shop to order products with next business day delivery. There’s no pressure to buy in bulk. Just order what you need and when you need it. Moreover, your market will always look guest-ready. 

Los Angeles Premier VendGroup | Vending Services

State-of-the-Art Technology 

Our technology allows us to monitor our equipment 24/7. We also get real-time inventory reports. Therefore, we always know when to restock items for your break room! In addition, your employees can pay at the kiosk using their mobile phones with our touchless technology. 

Premier VendGroup Customer Service Promise

As a family-run business, we are laser-focused on the customer experience. Your questions will be answered promptly by one of our dedicated team members.  

Now that you know our story, we’re ready to take your break room to the next level. 

For more information about adding a micro-market, pantry service, gourmet teas, office coffee service, or vending service to your Los Angeles break room, contact Premier VendGroup at 562-928-1301 or service@premiervendgroup.com. We look forward to working with you!