Los Angeles Micro-Market | Los Angeles Vending | Healthy Refreshments | Office Coffee Service

A micro-market upgrade is an ideal solution for Los Angeles area client

Recently a client in Southern California asked us to upgrade their traditional vending service to a Los Angeles micro-market. The client moved to a larger facility and wanted only vending services at first. However, they started to realize that it was hard to satisfy 400 employees with just snack and drink vending machines. In other words, they had outgrown the vending service and needed an upgrade. Therefore, they settled for a full micro-market solution. In short, with the current employee retention challenges, we agreed that a micro-market upgrade would benefit this client.

What is a Los Angeles micro-market?

Since some of you may not be familiar with a mico-market, here’s a brief overview. A micro-market is an unattended retail space. It is filled with a variety of foods, snacks, and drinks that can be customized for your workplace. Furthermore, we can include plenty of healthy choices as that has become popular among Los Angeles area offices. Employees can buy food, drinks, and snacks at a self-serve kiosk with credit cards, mobile wallets, or cash. Most importantly, it is open all day for your convenience. Our team monitors the micro-market to make sure that popular products are in stock. In addition, we also introduce trendy new items from time to time to keep the product mix interesting.

Benefits of a micro-market upgrade

Los Angeles Micro-Market | Los Angeles Vending | Healthy Refreshments | Office Coffee Service

 

Our Los Angeles client will find many benefits by upgrading from traditional vending to a micro-market space. Here are a few.

  • The micro-market can offer more refreshments to a large number of employees.
  • Employees will enjoy a variety of products.
  • Employees can stay on-site to enjoy entree-sized meals for breakfast and lunch.
  • The employer can credit employees’ micro-market accounts as part of their incentive programs.

Take the micro-market upgrade a step further with office coffee service

If you’re looking to stand apart from employers in your area then you may want to consider adding a Los Angeles office coffee service. It’s an ideal solution to pair with your micro-market. Employees can enjoy premium coffee throughout the day. We offer traditional ground, single-cup, and bean-to-cup solutions with brand-name coffee products for everyone in the workplace to enjoy. Adding office coffee service to a micro-market can help strengthen your company’s retention and recruiting efforts. After all, it shows employees that they are valued and appreciated.

A customer-first approach

Premier VendGroup is ready to work with your team to help you find the refreshment services that make sense for your Greater Los Angeles business. Our approach is to first listen and learn and then craft a solution that works for you. As a 60+ year family-owned business, we have always put our customers first. It’s the only way we know how to run the business.

For more information about our office coffee, micro-market, pantry, or vending services, contact Premier VendGroup at 562-928-1301 or service@premiervendgroup.com. We look forward to working with you!

5 healthy beverages for your Los Angeles office

We’re all looking to improve our health and what we put in our bodies. In fact, more Los Angeles companies are requesting healthy options in the workplace. In addition to healthy food options, they are also requesting healthy beverage choices. Therefore, we’re dedicating this blog post to sharing our top 5 healthy beverages to keep you fueled throughout the workday.

Water

It may seem old-fashioned to some but drinking water is important to your overall health. Water carries nutrients and oxygen to your cells, flushes bacteria from your bladder, aids digestion, normalizes blood pressure, and much more. According to experts, most people should drink about four to six cups of water each day. However, water intake is different for each person. Therefore, you should check with your doctor to make sure you are drinking enough water. Premier VendGroup offers Los Angeles businesses custom water filtration services to provide your office with pure, clean drinking water through our plumbed-in, floor, and countertop units.

Green Tea

While there are a number of healthy teas, we’re going to focus on green tea. It has many health benefits. It boosts brain function, aids in fat loss, and lowers the risk of heart disease. Plus, it’s an ideal soothing drink when you’re having a rough day and need some downtime to relax. We offer green (and other teas) through our Los Angeles office coffee and tea service.

Coffee

Healthy Beverages | Los Angeles Micro-Markets | Los Angeles Office Pantry | Refreshment Solutions

Drinking coffee in moderation can be healthy. Visit almost anywhere in the world, and coffee and tea are two of the most served beverages. Drinking coffee can lower the risk of type 2 diabetes and certain neurological diseases, protect again depression, and more. Moreover, who doesn’t love the smell of a fresh cup of coffee in the morning?  Premier VendGroup offers a Los Angeles office coffee service whether you’re looking for traditional ground, single-cup, or bean to cup brewers. Our team will work with you to customize our coffee service to meet your needs.

Blended Juice

For those who find it difficult to eat enough vegetables or fruits throughout the day, consider drinking blended juice for additional nutrients. Blended juice incorporates the whole fruit and vegetable including the skin and fiber. The texture is thicker, almost like a smoothie, and you’re getting the full benefits of that fruit or vegetable. Check out our Los Angeles office pantry and micro-market services for juice options we can bring to your office.

Milk

As old-fashioned as it seems, milk is filled with essential nutrients that benefit health including calcium, protein, potassium, and more.  Drinking milk helps build strong bones, repairs muscle, and maintains the immune system. So go ahead, visit your Los Angeles micro-market and grab a cold bottle of milk to add to your cereal or enjoy it as is.

Supporting your goals

To sum up, more businesses are focusing on employee health. They understand that healthier employees are happier, more productive, and take fewer sick days. Premier VendGroup is committed to supporting Los Angeles businesses by providing healthy beverages in the break room.

For more information about our office coffee, micro-market, pantry, or vending services, contact Premier VendGroup at 562-928-1301 or service@premiervendgroup.com. We look forward to working with you!

Micro-Markets | Los Angeles Micro-Markets | Refreshment Solutions

Optimizing our Los Angeles micro-markets

At Premier VendGroup, we’re always exploring new ideas to enhance our refreshments services. That’s why we recently welcomed Colin to the team. His job is to use data to improve our micro-market products and sales in Los Angeles and Southern California.  Ideally, these improvements will offer our customers a better experience. And, we’ll have less waste and fewer expired products at each micro-market. By using data, we will improve the customers’ experience at our micro-markets.

What are micro-markets?

Micro-markets are unmanned retail spaces where customers can buy a variety of foods, drinks, and snacks. Our team installs the micro-market at the client’s workplace in the break room.  We also install cameras for security purposes. Customers purchase products at a self-checkout kiosk using credit cards, mobile wallets, or cash. Micro-markets are open 24/7. This makes them convenient for customers no matter how early or late they work. The business benefits because employees can eat meals and snacks on-site. And, this can lead to increased productivity. Employees can save money because they don’t have to leave work to buy refreshments. Micro-markets are a big and important part of our business. Therefore, we must improve them for our customers.

3 ideas to optimize Los Angeles micro-markets

Micro-Markets | Los Angeles Micro-Markets | Refreshment Solutions

It’s important that we test and try different ideas to enhance our micro-markets.  Here are three we can implement now.

  • Review products that are not selling and replace them with a different product in the same category. For instance, if regular milk is not selling, we may replace it with another nut-based milk.
  • Colin will build relationships with the Premier VendGroup route drivers to get their feedback. After all, they interact with customers every week. They know which products customers are excited about and buy. The route drivers get this feedback while stocking the micro-market.
  • Colin will keep his ‘finger on the pulse’ and test products that the general public is excited about.

Data-driven decisions for Los Angeles micro-markets

In addition, we will also look at demographics to further optimize our product mix. For example, we looked at some data and found a few interesting insights. We noticed that businesses with Millenials and Generation Z employees want energy drinks in their micro-markets. However, businesses with Generation X employees want tea, enhanced water, or naked juices. For this second group, we may offer tea through our Los Angeles office coffee services.  In the future, we will look at more of this type of data to customize each micro-market to that particular group of customers.

To keep the micro-markets exciting for our customers, we’re also looking to introduce new products. In fact, we often add new items to our Los Angeles vending and other services. Our inspirations come from many places. We look at products that are “trendy” or popular at the moment. We will also look at local and healthy products to add to the mix since we serve Los Angeles and Southern California.

Benefits of a tailored approach

A tailored approach to each of our micro-markets has many benefits.

  • We provide a better experience for customers because we’ll offer the products they want.
  • We decrease the number of expired products in the market. No one likes to see expired food when they are shopping.
  • Ideally, we will increase sales and revenue for our company.

Enhance the customer experience

To sum up, our goal is to provide customers with the best mix of foods, snacks, and drinks in the micro-market.  We know that we can increase the levels of engagement in the micro-markets if we optimize our product mix. At end of the day, it’s all about providing the best customer experience.

For more information about adding office coffee, micro-market, pantry, or vending services to your Los Angeles break room, contact Premier VendGroup at 562-928-1301 or service@premiervendgroup.com. We look forward to working with you!

Los Angeles Refreshment Solutions | Breakfast | Micro-Markets | Office Pantry Service | Office Coffee Service | Los Angeles Vending

Celebrate Better Breakfast Month in your Los Angeles office

September is #BetterBreakFastMonth and we’re here for it. That’s why we’ve dedicated this blog to the importance of breakfast. After all, it is the most important meal of the day. In fact, eating breakfast can help your heart, digestion, bones, and more. Furthermore, it helps boost your energy levels and keep your metabolism up for the day. People enjoy different foods for breakfast and it is so versatile that you can eat it for lunch or dinner and some people do!

An “eggtastic” breakfast

Eggs are one of the most popular breakfast foods and can be prepared in many ways. Whether you like them scrambled, hard-boiled, or sunny side up, they are delicious and nutritious. You can enjoy eggs in our Los Angeles micro-market in a breakfast burrito or sandwich to get a protein kick to keep you full and satisfied throughout the morning. In the near future, we are looking to expand our breakfast offerings including more egg options.

You don’t need to be Greek to enjoy yogurt

Los Angeles Refreshment Solutions | Breakfast | Micro-Markets | Office Pantry Service | Office Coffee Service | Los Angeles Vending

If you’re looking for lighter fare, why not try a yogurt and granola breakfast? It’s high in protein, calcium, vitamins, and probiotics, and great for gut microbiota.  Through our office pantry service, you can enjoy the health benefits that come with a yogurt and granola breakfast. However, if don’t want granola, then try our cereals with fresh milk. Your employees can enjoy convenient grab-and-go options like cereal, parfait, oatmeal, and granola through our Los Angeles office pantry service. Most importantly, it’s a great way to show busy employees that they are valued and appreciated in the office.

Fruit is a great option

For those looking for lighter fare in the morning, fruit is a refreshing way to start your day.  Eating fruits has many benefits. They are a source of essential vitamins and minerals and are high in fiber. Fruits provide many health benefits and can reduce a person’s risk of developing heart disease, inflammation, and diabetes. Get your fill of fruits at the office through our Los Angeles food vending machines.

Breakfast has its benefits

Breakfast is such an essential part of the day. And, if you’re still not convinced, these reasons may help change your mind.

  • Give your body plenty of essential nutrients.
  • Boost brainpower and improve concentration.
  • Prevent weight gain and avoid higher-calorie foods later in the day.
  • Eggs are packed with protein, vitamins, and antioxidants which help you maintain healthy skin.
  • Increase your energy and avoid a mid-morning slump.

Is it even a complete breakfast without a hot beverage?

In our humble opinion, a delicious breakfast should include a soothing hot beverage. Indulge in your breakfast with a gourmet cup of coffee or tea with our Los Angeles office coffee and tea service. We customize our service to meet the needs of your Los Angeles office whether you’re looking for traditional,  single-cup, or bean-to-cup coffee brewers.

To sum up, at Premier VendGroup, we love breakfast!  Set aside time in the morning to enjoy it at the office and fuel up for your day.

For more information about adding office coffee, micro-market, pantry, or vending services to your Los Angeles break room, contact Premier VendGroup at 562-928-1301 or service@premiervendgroup.com. We look forward to working with you!

Los Angeles Break Room | Micro-Market | Office Coffee Service | Office Pantry Service | Refreshment Solutions

Create a better break room in your Los Angeles office

Your Los Angeles break room is one of the most important spaces in your office.  It’s the place where employees can get away from their work, connect with others, or just relax and enjoy downtime. That’s why it’s important to create a functional and inviting space that works for employees. We’ve dedicated this blog with ideas to help you create your ideal break room.

Keep the break room separate

The break room and the office workspace should be as separate as possible. This will give employees the feeling that the spaces are truly separate and they can relax and focus on reenergizing rather than focusing on work-related issues. If you have a small office, try using room dividers or a wall of plants to create separate spaces. Furthermore, keep in mind that not everyone comes to the break room to socialize. Therefore, you may want to ensure there is a quiet space for employees to practice mindful meditation, read, or just relax.

Yes, the furniture in the break room matters

When designing your break room, make sure you include comfortable furniture. No one likes to sit on a hard plastic or wood chair in the office. Instead, you can furnish the space with a sofa, loveseats, or reclining chairs to create a relaxing environment. In addition to furniture, you may want to consider personalizing the space with company branding, as well as photos.  Images from past employee appreciation events, BBQs, corporate retreats, and team lunches are perfect to include. Promoting a close-knit team environment can also bolster your talent retention and recruiting efforts. Finally, consider adding a TV to share company-related videos, major sporting events, or Netflix shows for employees to enjoy.

Refreshments are important in the break room

Los Angeles Break Room | Micro-Market | Office Coffee Service | Office Pantry Service | Refreshment Solutions

Food in the break room is essential. Otherwise, why even have a break room?  Whether employees are enjoying lunch, snacks, or beverages, great refreshments are important considering the amount of time they spend in the office. Let’s look at some refreshments solutions that go beyond Los Angeles vending machines, which may be right for your office.

Micro-Markets

Impress employees with the ultimate break room refreshment solution with a Los Angeles micro-market. It’s an open-air cafe that provides a wide range of fresh food entrees, tasty snacks, and refreshing beverages all customized to your needs. Employees will be able to purchase products at a self-checkout kiosk using credit cards, mobile wallets, or cash. Our team remotely monitors the micro-market to keep it stocked with your favorite products.

Office Coffee

Elevate the coffee break in your office with our Los Angeles office coffee service. We bring you popular national brands of coffee as well as gourmet options. Whether you’re looking for traditional or specialty coffee services, we can help. Premier VendGroup’s coffee brewers come with touchless technology so you can make coffee using your mobile phone.

Office Pantry

This employee perk allows the business to pay for the refreshments and provides them to employees free of charge. We bring grab-and-go refreshments all customized to your office’s needs, including healthy options. A Los Angeles office pantry service will show your employees that they are valued and appreciated. Make your business stand out from others with this unique employee perk.

Add activities & games

To add some fun into the break room, provide a space for games. They don’t have to be over the top. Ping pong table, board games, a foosball table can help your employees connect and create social bonds over fun recreation activities.

To sum up, employees spend 8+ hours a day in the office. Why not make it enjoyable for them by creating a break room space that will help them relax, refuel, and rejuvenate, and come back to work fresh.

For more information about adding office coffee, micro-market, pantry, or vending services to your Los Angeles break room, contact Premier VendGroup at 562-928-1301 or service@premiervendgroup.com. We look forward to working with you!

Los Angeles Office Coffee Service | Office Coffee Service | Covid-19 | Vending Service | Micro-Market | Office Pantry Service

Integrate touchless technology into office coffee service

As more offices start to open in August in the Los Angeles area, the reality and concerns of Covid-19 are still fresh in everyone’s minds. Some of our customers have expressed concerns over employees returning to the office. Specifically, they are concerned about how they will handle shared spaces, such as the office break room coffee station. That’s why we’ve thoroughly evaluated our office coffee service equipment and safety protocols to make our customers feel comfortable in the office break room again.

Los Angeles office coffee service overview 

Since several customers had questions and concerns about how we would handle office coffee service in the break room, we thought we’d share our solutions with you. Before we do that, here’s a brief overview of our Los Angeles office coffee service.

  • Traditional: This service is ideal for high-volume break rooms looking for a reliable option.
  • Bean-to-cup: Ideal for those who want a fresh cup of coffee every time. Our bean-to-cup brewers are also more sustainable for the office.
  • Single-cup: Brew a custom cup of coffee within minutes with our single-cup brewers. Get creative and combine your favorite coffees to create unique blends and flavors.

Office coffee service products

Los Angeles Office Coffee Service | Office Coffee Service | Covid-19 | Vending Service | Micro-Market | Office Pantry Service

We have many major brands of coffees and teas and gourmet options for those who are serious about their coffee.  Our team will also stock your Los Angeles break room with stir sticks, creamers, sugar, and other coffee supplies. It’s like having a coffee shop in the break room! Furthermore, we also carry popular and gourmet brands of teas as part of our tea service. More people can enjoy their hot beverage of choice in the break room with our office coffee service.

Brew hands-free with touchless technology 

We’re working closely with our customers to ensure a superior coffee experience. First, our team will deep clean the coffee brewers. Cleaning the coffee equipment will help our customers feel more comfortable at the coffee station. Second, we have offered to integrate touchless technology into our coffee brewers for FREE. This allows the user to make coffee using an app on their mobile phone to minimize contact with the coffee brewer. We’re serious about protecting our customers from Covid-19 and other germs.

Enhanced safety protocols for our refreshments services

In addition to our enhanced protocols for office coffee, we also offer our customers touchless technology integration for our Los Angeles water filtration services designed to give you the freshest drinking water. The comfort of our customers comes first. That’s why we’ve made sure our service drivers wear masks at customer sites and wipe down equipment thoroughly when restocking a micro-market, vending machines, or an office pantry.  We strive to make our services turnkey and stress-free so that you can focus on the business at hand.

For more information about adding office coffee, micro-market, pantry, or vending services to your Los Angeles break room, contact Premier VendGroup at 562-928-1301 or service@premiervendgroup.com. We look forward to working with you!

Los Angeles Employee Retention | Office Coffee Service | Vending Service | Micro-Market Service | Office Pantry Service

Make refreshments part of the employee retention strategy

Employee retention can be a challenge for many businesses.  In fact, employee turnover is often cited by workforce management as the biggest issue they face. It is costly for a business because it takes time, money, and resources to hire and train new employees. High turnover can also affect the performance of an organization.  Finally, as the availability of skilled employees decreases, it can become difficult to keep sought-after employees. For these reasons, it is important to focus on employee turnover.

Refreshments an important part of  the employee retention strategy for Los Angeles businesses

We’ve come up with a few ideas on how you can use refreshment services to reduce turnover and keep good employees.

A Cafe in the Break Room

Los Angeles Employee Retention | Office Coffee Service | Vending Service | Micro-Market Service | Office Pantry Service

Create a cafe in your break room and bring employees together for lunch. A micro-market solution can encourage employees to stay on-site for lunch and engage with other employees. One idea to increase employee engagement is to have the office choose two employees at random each month to have lunch with each other (the company pays for the lunches). It’s a great way to help employees get to know each other and it benefits the company in the long run. Finally, employees will feel more positive about the office environment because they save money in the long run by eating lunch in the break room.

Custom Coffee Services

The business could implement “coffee break Wednesdays” (or whatever day they choose). Employees can get away from their desks to relax, or catch up with others while enjoying delicious coffee or tea.  Through our office coffee service, we can provide custom coffee and tea solutions for your company. Our office coffee service is designed to support employee engagement opportunities one hot beverage at a time. After all, employees who feel a positive connection to the company and other employees are more likely to stay.

Delicious Grab-and-Go Refreshments

Give employees free refreshments! Through our office pantry service, you can show employees that they are valued and appreciated by the company. Employees will feel a positive vibe when they enjoy premium snacks and healthy options such as nuts and fruits in the office. Free refreshments in the office are one of the most cost-effective talent retention tools. This is why it is a popular perk for many top tech companies like Google, Facebook, Apple, and Microsoft.

Modern Vending

It’s a turn-off to employees to enter the break room and see outdated, rusted, cash-only vending machines with products they don’t want. It’s also inconvenient because they may have to leave the office to get refreshments. Our upgraded state-of-the-art vending machines are remotely monitored. Therefore, we know which products your office likes and when to restock them. Plus, our vending machines take credit cards so there is no need to carry cash.

Benefits of refreshments to employee retention for Los Angeles businesses

Refreshments can and should be part of your overall retention strategy. After all, there are many benefits to employee retention in your business.

  • Improve workplace culture
  • Boost morale
  • Increase productivity and revenue
  • Provide a better customer experience
  • Reduce the cost of hiring and training new employees
  • Employee-driven innovation

Refreshments are a tangible benefit for an employee retention plan

In conclusion, offering refreshments in the office should be a part of your retention strategy. It is one of the best tangible and visible benefits that employees will see. It can make employees feel that the company cares about them. This can lead to social bonding, collaboration, and innovation in your office.

For more information about adding office coffee, micro-market, pantry, or vending services to your Los Angeles break room, contact Premier VendGroup at 562-928-1301 or service@premiervendgroup.com. We look forward to working with you!

Los Angeles snacks | Healthy Snack Options | Vending Service | Micro-Market Service | Office Pantry Service

5 healthy snacks for your Los Angeles break room

In 2020, Covid-19 sidelined many people when it came to their health. Even before the pandemic, too many companies offered unhealthy snacks as rewards, to celebrate milestones, or just for snacking. As we head back to the office, it will be nearly impossible for employees to avoid unhealthy snacks because they are so readily available.  However, now is the perfect opportunity to support their health goals by offering healthy snacks.

5 healthy snacks you can offer in your Los Angeles office 

We’ve come up with a list of five healthy snacks to satisfy those cravings but still keep your health goals on track.

Fruits

Think of the plethora of fruits you can enjoy. Whether they are dried or fresh, fruits are a great source of essential vitamins and minerals and high in fiber. For example, you can enjoy apples with or without almond butter (delish!), blueberries, bananas, oranges, and more. Fruit snacks are refreshing and can satisfy the sweet tooth but are better for you than candy.

Veggies

Make it a habit to snack on vegetables daily. They are low in calories, fat, sodium, and cholesterol. They also help protect you against certain diseases. In addition, consuming vegetables help your digestive system work more efficiently when they are a regular part of your diet.  You’ll relish the crunch of carrots, the slight spicy quality of broccoli, and the sweet mild flavor of juicy bell peppers.

Nuts & Seeds

Los Angeles Healthy Snacks | Healthy | Vending Machine | Office Pantry | Micro-Markets

Crack open the benefits of adding nuts and seeds to your diet to leverage heart-healthy substances such as unsaturated fats, omega-3 fatty acids, fiber, and more.  Lower your risk of diabetes, and heart and respiratory diseases. With anti-inflammatory properties, nuts and seeds help lower the risk of certain diseases because chronic inflammation is linked to many major diseases. Moderate amounts of nuts and seeds are a must-have for those practicing healthy eating. Besides, who doesn’t love a handful of crunchy almonds, protein-packed hemp seeds, or flavorful walnuts?

Granola

Often considered a healthy breakfast cereal, granola is a toasted mixture of oats, seeds, nuts, grains, puffed rice, spices, and nut butter.  By customizing your granola with fewer sweeteners, you can make it an ideal healthy snack to keep you energized in the office. Moreover, granola can improve blood pressure, reduce cholesterol, regulate blood sugar, and improve gut health.  Enjoy the perfection of this crunchy and satisfying snack whether you add it to almond milk, yogurt, or eat it as is.

Dark chocolate

Indulge in the chocolatey goodness of a snack that is good for you! Dark chocolate may prevent heart disease, improve cognition and blood sugar levels. Furthermore, dark chocolate can help with weight loss, improve cholesterol, and boost your mood! It may be sinfully delicious but it’s also packed with health-boosting benefits.

Benefits of healthy snacks to Los Angeles employees

To sum up, healthy snacks can have a tremendous impact on employee health.

  • Lower blood pressure
  • Reduce the risk of heart disease and stroke
  • Lower the risk of digestive problems
  • Positive effect on blood sugar
  • Keep appetite in check

And the business…

The benefits to your business will be noticeable. You will be able to attract and retain the best talent, increase productivity, and foster a sense of community.  Healthy snacks can improve the overall mood in the office and create a better workplace culture.

Our services offer healthy snacks for your Los Angeles break room  

We help you set your office up for success by offering healthy snacks. Our team can customize your food, snack, or beverage vending machines with healthy products. In addition, we can also stock your micro-market or office pantry with healthy snacks employees can enjoy throughout the workday.

For more information about adding office coffee, micro-market, pantry, or vending services to your Los Angeles break room, contact Premier VendGroup at 562-928-1301 or service@premiervendgroup.com. We look forward to working with you!

Los Angeles Customer Service | Customer Service | Refreshment Solutions | Vending Service

Excellence in Customer Service is the Secret to Our Success

Our organization’s ability to deliver superior customer service is one of the most important parts of our business. In fact, this is the case for many businesses in Los Angeles. It can mean the difference between growing your business or being stagnant. As a matter of fact, we take it so seriously that we’ve given our clients our Vice President’s phone number.  As a result, they can call him directly with questions or concerns.

Benefits of High-Quality Customer Service to Los Angeles Businesses

We know that excellence in customer service can have a positive effect on the company’s bottom line. That’s why companies like Zappos, Apple, and Disney have a customer-first approach.  They know that a positive customer experience has so many benefits.

  1. Enhance customer retention and loyalty
  2. Increase sales
  3. Improve your brand image
  4. Gain referrals
  5. Make price less of a factor

A Customer-First Approach Throughout the Organization

Los Angeles Customer Service | Customer Service | Refreshment Solutions | Vending Service

In the refreshments industry, excellence in customer service can lead to repeat business, referrals, upgrade of services, and more.  That is why we are focused on delivering quality customer service with every interaction and at every level of the organization. As a family business, every member of our team is trained to provide great service. Whether you are speaking to our front desk receptionist or the president of the company, you can expect to receive the same level of care.

Deliver Excellence in Customer Service 

We pride ourselves on working closely with our Los Angeles area customers to make sure they are satisfied. We want you to have a great experience regardless if you’re upgrading your vending machines, or interested in our micro-market, office coffee, office pantry, or hotel pantry services. Our goal is to make sure that every customer walks away feeling positive after talking with our team members.

We provide top-notch service regardless of the size of the client’s business or the services they’ve purchased. After all, good customer interaction can lead to a referral. In conclusion,  it can boost the company’s bottom line when customer service is done correctly.

For more information about adding office coffee, micro-market, pantry, or vending services to your Los Angeles break room, contact Premier VendGroup at 562-928-1301 or service@premiervendgroup.com. We look forward to working with you!

Los Angeles Hotel Pantry Service | Hotel Pantry Service | Hotel Market | Refreshment Solutions

A Hotel Pantry Service Designed to Make Your Job Easier

As a hotel manager, you have a lot of responsibilities. You oversee the functions of your Los Angeles hotel, maintain operations, and manage the hotel budget and revenue to increase profitability. Moreover, one of your most important responsibilities is to ensure guest satisfaction. The bottom line is you’ve got a lot to do.  However, we can help you with at least one important function — the hotel market. With our Los Angeles hotel pantry service, you’ll always have a fully stocked hotel market.   

The Hotel Market

The hotel market is a small yet important part of the hotel. When guests are in urgent need of something (i.e. toothbrush, toothpaste, a snack, water, etc), they often visit the hotel market. After all, it’s much easier than leaving the hotel to search for a nearby convenience store.  The guest’s visit to your Los Angeles hotel market becomes an important part of their overall experience.  Thus, when it comes to the hotel market, the manager’s objective is to stock the items that guests want and keep just the right amount of those items in stock to meet demand all without over-ordering.

Premier VendGroup’s Los Angeles Hotel Pantry Service 

Premier VendGroup is a full-service refreshment solutions provider with vending, micro-market, office pantry, and office coffee services. We are also one of the few providers that work with Los Angeles hotels to stock their hotel markets.  With our hotel pantry service, there are no minimums and you don’t need to order in bulk. Order the products you need and we will ship them to you the next business day. We know that your hotel doesn’t have the space to store products. By using us, you won’t need to find storage space.  You can place your entire order through nvdistribution.com, our easy-to-use online ordering system. As your one-stop-shop, we supply you with the products you need so you don’t have to deal with multiple ordering systems or vendors.

Above and Beyond Hotel Pantry Service

Los Angeles Hotel Pantry Service | Hotel Pantry Service | Hotel Market | Refreshment Solutions

We are a customer-centric company and always go above and beyond to serve our clients. For instance, we had a hotel manager place an urgent order that he needed on the same business day. We came through for him. He thanked us, and let us know that we had “saved his job” by stocking the hotel’s market on the same day. We are always willing to push ourselves to meet our clients’ challenges. For example, we don’t provide souvenirs as part of our hotel pantry service. However, we have had several clients specifically ask for those. We were able to fulfill their requests leading to satisfied hotel managers. In addition, we can also stock the hotel pool with accessories such as goggles, floats, noodles, inflatable rings, and more. Our service ensures the hotel pool is guest-ready throughout the year.

Satisfy Guests with a 5-Star Hotel Market Experience 

Today, we serve over 50 hotels throughout Los Angeles. We have the expertise to take on this important responsibility so you can focus on what you do best run the hotel. Let Premier VendGroup help you impress your guests with a well-stocked hotel market and keep those five-star reviews coming.

For more information about adding office coffee, micro-market, pantry, or vending services to your Los Angeles break room, contact Premier VendGroup at 562-928-1301 or service@premiervendgroup.com. We look forward to working with you!